Job Description

• Receive customer enquiries and prepare quotations. 
• Process sales orders accurately in the system. 
• Follow up with customers on pending confirmations, payment status, and delivery timelines. 
• Ensure all order details (size, quantity, material, finishing) are correct before passing to production.
•  Update customers on order progress, estimated completion dates, and any changes. 
• Liaise with customers professionally to ensure a smooth sales experience. 
• Work closely with the design team to ensure artwork is print-ready and meets customer expectations. 
• Coordinate with production to ensure schedules are aligned with customer deadlines. 
•  Maintain proper records of orders, quotations, invoices, and delivery notes. 

Job Requirements

• Minimum SPM / Diploma or equivalent qualification. 
• Fresh graduates are encouraged to apply.
• Basic knowledge of printing, design, or production process is an advantage. 
• Proficient in English, Bahasa Malaysia, and basic Mandarin (to communicate with Chinese-speaking customers).
• Ability to learn product features quickly. 
• Team player with positive attitude.

Skills